Refund & Return Policy

We want you to be completely satisfied with your purchase. If you are not, we offer a straightforward return and refund process.

Return Window

You have 30 days from the date of delivery to initiate a return.

Return Conditions

• Items must be in their original condition, unworn, unwashed, and with all tags attached.
• Returns are accepted by mail only.

Cost of Returns

We do not charge any return or restocking fees. Returns are completely free.

How to Return

1. Email us at contact@fashionplazalondon.store to request a return.
2. We will provide you with a return shipping label via email.
3. Customer Responsibility: You must print the return label yourself and attach it securely to your package.
4. Mail the package to our return address:
   Fashion World
   311 Green St
   London E13 9AR
   United Kingdom

Refund Processing

Once we receive and inspect your returned item, it takes up to 10 business days to process your refund. The refund will be credited back to your original payment method (PayPal).